Do you have a question about a SuperSmart supplement? Or a query about an order? Before you contact our customer service, why not see if the answer you're looking for is included in this list of frequently-asked questions!
All your invoices can be accessed on line by clicking on ‘My Account’ and ‘Invoices’. You should have received an email attaching a PDF of your invoice. Like many other companies, we have decided to stop automatically issuing paper invoices for environmental reasons.
In health more than any other sector, the ‘cheapest’ inevitably ends up costing more. Poor quality supplements may be less expensive but in the long run, your health will pay the price.
If one or more products does not correspond to what you ordered, send us a photo of the products received, and your order number. If the error is confirmed, we will immediately send you the products you ordered.
Here’s how to reset your password:
You can now once again access your customer account!
Country of destination - Carrier | Approximate delivery times in business days* |
---|---|
USA - USPS | 3 to 5 days |
USA - UPS | 3 to 5 days |
Canada | 4 to 10 days |
Mexico | 4 to 10 days |
*Same-day order processing for credit or debit card payments made before 4:00 PM (EST). Delivery times may vary by country. In the US, orders are delivered by USPS, UPS, and DHL to other countries. Receive a tracking number via email to monitor your package's progress.
Please note that customers are responsible for any customs fees (Canada & Mexico). DHL will notify you of these fees once your shipment clears customs and will not release your parcel until they are paid in full.
SuperSmart is not responsible for the loss or hold of packages by Mexican customs due to unpredictable events.
3 Days
quick delivery, trusted source
Dr. Nisha
3 Days
LOVE SUPERSMART. THEY HAVE VERY INNOVATIVE FORMULAS!
MCDOUGAL Brad
3 Days
Great prices from repeat purchases, quality products.
Larry
3 Days
Great selection and fast shipping. My only issue is that many of their supplements have soy, so make sure to check the list of ingredients.
Bertha McIntyre
7 Days
Received the product quickly. First order. And first time trying this product. They advised on shipping details.
Linda
10 Days
Easy-to-use website. Concerned about prompt delivery. Everything arrived as promised. This has been my fourth purchase from Supersmart.
Diane
10 Days
I'm taking BPC-157 for torn rotator cuff. I feel fantastic!
Kari
11 Days
Very Quickly to renew my order .
THOMAS Robert
12 Days
Great quality supplements! Orders arrive in a timely manner and customer service is all about the customer if there's any issues!! So glad I found this company and refer them all the time to others!
Buyer
13 Days
Excellent supplements, clear website with important and useful information for each product (benefits, composition, studies made…) Fast and easy delivery. I have been a customer for year, and still trust Supersmart as the best.
BUISSON Laurence
13 Days
Full comprehensive formula.
DOMINIC
13 Days
Fast service good products
PERCY
14 Days
Great Product ............ Fast Service. Thanks Supersmart.
SCOTT Mark
15 Days
At this time I can not comment on any medical value of my purchase. I have no medical issues I'm treating so I will have to wait until my next blood test some months away to see just what benefit this product has given me.
El Capt
15 Days
Fast shipping and quality supplements - some that are hard to find. Great selection on the website and usually have discounts.
WadeS