Payments may be made by card or bank transfer.
Payments by card are processed by the Stripe system. When you place your order and select payment by card, you will be redirected to Stripe Secure Card, which securely saves the card data in their bank-certified data center.
Only non-sensitive data, such as the card validity and cardholder's name, remain on our database. (see )
Bank charges and/or customs fees payable by customer
- Standard :
|Country of destination - Carrier
||Orders below $25
||Orders over $25
||Orders over $60
||Orders over $150
||Approximate delivery times in business days*
|USA - USPS
||3 to 5 days
|USA - UPS
||3 to 5 days
||4 to 10 days
||4 to 10 days
* orders paid for by credit or debit card are processed the same day when placed before 4.00pm (EST). Those paid for by bank transfer are processed on the day funds are received.
Delivery times vary between countries. In the US, orders are delivered by USPS and UPS and only DHL for other countries. You will receive an email with your tracking number so that you can follow the progress of your package.
** Be careful: Customers are responsible for customs fees, which may vary (Canada & Mexico). You will be notified by DHL of these fees once your shipment clears customs. DHL will not release your parcel until these fees are paid in full.
*** Be careful: Supersmart is not responsible for the loss or the hold of a box by the Mexican customs due to the unpredictable character of the event.
At SuperSmart, product quality is an absolute priority. If at any time you change your mind, or are not entirely satisfied with a product, you are free to return all or part of your order without restriction, within one (1) full year upon receipt.
Please check your contact details and review your order before confirming payment. you only have 30 minutes in which to make any changes after this point (Monday to Friday, between 9 am and 7 pm EST).
Beyond this 30 minute period, if you have made an error or wish to cancel, you will have to await delivery of your order before returning it.
Return address :
3570 NW 53rd Court
Fort Lauderdale, FL 33309
Except mistakes from our services, freight cost always remain at customers expense.
The products offered on this website are not medicines. They are nutritional supplements, regarded as such by the FDA. You should, however, check the legal status of these products in your country of residence. These products are sold neither for the purposes of diagnosis, prevention nor treatment of diseases. If you are suffering from a disease, you should consult a doctor. Women who are pregnant or breastfeeding, children under 12 and people receiving medical treatment should, in general, refrain from taking nutritional supplements except on the advice of their therapist. The photographs on this website are intended as a guide only and are non-contractual; actual products may differ from the photographs.
We reserve the right to dispatch our products from the US, Canada, and Mexico.
Personal data are collected only when provided voluntarily by visitors to this site, and only to the extent that they are submitted or sent to those departments responsible for processing your order.
We will not use identifiable personal data for direct marketing or any follow-up which has not been requested by you.
We will only use identifiable personal data provided by you for internal purposes within the SuperSmart Group© and its associated sites, which may potentially include passing them to third party business partners for subsequent processing, in line with the purposes for which they were initially collected, and only on condition their continued confidentiality is guaranteed.
Most of our departments do not require you to register, and you can thus visit our site without revealing your identity. Some, however, do require prior registration in which case you need to complete certain fields (some obligatory, some optional) and choose a password.
Tools such as "cookies" and "tags" may be used to help visitors navigate the site and complete registration procedures more easily and effectively.
Should you wish to request information, or complain about the current Declaration of Confidentiality, or make any recommendations or comments about improving it, we would be grateful if you could send an email via: