Do you have a question about a SuperSmart supplement? Or a query about an order? Before you contact our customer service, why not see if the answer you're looking for is included in this list of frequently-asked questions!
About our supplements
Frequently asked questions
At Supersmart, product quality is our one of our absolute priorities. If you change your mind, or are not entirely satisfied with a product, you are free to return all or part of your order without restriction, within one year upon receipt. Depending on your request, we will replace the product(s) in your order, or we will credit your customer account with its purchase amount.
When we develop a product, neither the cost price nor the retail price enter the equation. We use the same ingredients as those validated in scientific studies, in the same forms, and at the same doses. We use delivery systems guaranteed to provide the highest bioavailability. We then apply profit margins in line with industry standards and never manipulate the retail price.
Our main distribution center is in Fort Lauderdale. Our administrative and customer service departments are based in Miami. This set-up guarantees us flexibility and reliability.
Don’t worry! We send status updates by email right after you placed an order, and we notify you as soon as it is on its way! You will simply have to click on the link that will take you to the tracking of your package on the website of the distribution platform that handles your order and that will keep you informed of its status.
If you cannot find our order confirmation and updates, you can check your spam emails, maybe they got lost there!
Our rule of thumb is no allergens, and the only exception is justified and flagged up. We use the minimum number of excipients, which are always listed in the ‘other ingredients’ section of our nutritional information. However, those excipients are entirely natural!
However, many food allergies actually concern very common products such as eggs, milk, shellfish, nuts (almonds, hazelnuts, cashews...), etc. That is why we systematically mention their presence in our supplements.
Creating a customer account on Supersmart’s website gives you multiple advantages! First, you can see your past and current orders; an asset if you want to keep track of your commands or if you want to buy something you already bought but cannot remember what it is. Note that you also have access to all your invoices.
Any questions?
Phone
+1 (786) 522-3907
From 9 am to 6 pm (EST)
7 Days
Great product and service
High quality, great prices, fast shipment and large variety keep me coming back!
Jackson Josiah
8 Days
Pleased with the quality of products offered
We were recommended products to buy at SuperSmart USA by Neurosurgeon Russell Blaylock. So glad he made this recommendation because we have been very pleased with all the products we have purchased from SuperSmart. Lately, I started using the Silyphus for liver and have been extremely pleased with my results.
Diane
9 Days
Was Able To Find What I Wanted And I…
Was Able To Find What I Wanted And I Received My Order In A Timely Manner...
PITTMAN Richard
10 Days
Supplements work. I've had great experience with their supplements that have reduced my blood glucose and cholesterol
Their supplements work, i'vce had great experience with their glucose and cholesterol supplements
ACKAWAY Joseph
11 Days
Almost 5 stars
Only bummer they left the pkg in the mailbox and we had no confirmation of delivery.
Lorri
11 Days
ORDER FROMTHIS COMPANY!!!!!
GREAT PRODUCT!! FAST SERVICE!! SUPER - NICE PRICE!! I WILL ORDER AGAIN, I WILL RECOMMEND OTHERS TO DO THE SAME!!! THANKS!!
HENDERSON B.
13 Days
Decent prices for effective products.
Dependable delivery and service.
ShadowSeer
13 Days
Use of online order system was easy
Use of online order system was easy
William Valley
13 Days
Good customer service!
An order was delayed by a few weeks. They replaced the shipment for free and it arrived promptly.
HR
17 Days
Everything i get from supersmart helps…
Everything i get from supersmart helps exactly what it says it can do for you. Its a great company to shop at.
RIGGAN
19 Days
Good website
Good website - good information and friendly.
Sandy
19 Days
Natural Therapist's experience!
Hello! I just wanted to say that I have been using SuperSmart herbal products for more than 15 years and am SO HAPPY THEY ARE FINALLY HERE IN THE USA. I am an American but was living in Italy. I use manual therapies and herbals to help my clients for more than 35 years. I have still not found (not that I am really looking anymore) any supplements singular or in formula that are as well prepared and processed. So many other companies have my clients problems with skin irritation or other negative side effects. But not the SuperSmart products!!! Also, SuperSmart puts MASSIVE effort into the product descriptions and breaking down every products in a formula! They are the ONLY company out their delivering this kind of knowledge base for the education of their clients!! At retail prices have sold more than 70,000 euros to my clients over the years. And to many thousands of people. The bid product was Colon Cleanse, then Super Curcuma and Bio Quercetin very close as well. By these days with the cov$d m-rna gene therapy (va77ines) problems I have been using SuperSmart's Nattokinase together with the Inflarelief formula is incredible! Mr. Smart, thank you from the bottom of my heart for your work!!
GILLIS Joshua
23 Days
Superb Everything
Superb product, superb service and an amazing customer service if you ever need them!
Mohamad Hussein
27 Days
That came quicker
That came quicker, updates on order could be more prompt. Overall, will order again/am ordering again.
MUNDSON Tyler
28 Days
great customer service!
The ease of the website and transparency of the ingredients in each supplement!
Kazimir Bela