Loyalty program

Start enjoying Supersmart’s great loyalty program!

ORDER FOR MORE THAN	SAVE
$500	10%
$1000	15%
$1500	20%
$2000	25%
	FROM THE NEXT ORDER

We want to reward you, our faithful customers, for keeping our brand alive since 1992. After our annual promotions and clearance sales, you now have a unique and innovative Loyalty Program that gets you permanent and growing discounts on all your orders!

The concept is simple: your order amounts add up. When the accumulated amount reaches the $500 threshold, you get a 10% discount on all upcoming orders.

If the cumulative amount of your orders exceeds the $1,000 threshold, you get a 15% discount.

Finally, if you exceed the maximum threshold of $2,000, you get an exceptional discount of 25% for life! From now on, you get a unique privilege; all your orders are automatically discounted by 25%!

For example, let’s assume that Hannah has placed 6 orders since she joined the program. The total amount of her orders reaches $970. She exceeded the first threshold of $500 and therefore benefits from an automatic 10% discount on each of her orders.

After 11 orders, Hannah finally exceeds the $2,000 threshold. She will now receive an automatic 25% discount on ALL her future orders.

Thus, instead of paying $340 for her 12th order, Hannah will pay $255, a savings of $85. And if she makes 6 orders at the same price every year, she will save more than $500 per year. Unprecedented for a loyalty program!

What are the conditions of the program?

The program applies to all Supersmart’s products, purchased by mail order, phone, or fax, and on our website, us.supersmart.com.

All Supersmart customers over 18 are eligible for the program. However, businesses, organizations, and other entities are not.
Discounts and corresponding amounts spent cannot be transferred between customers.
The amounts spent are calculated with VAT included but without shipping costs.
Program discounts can be added to the 5% fixed discount reserved for members of the “Club Supersmart” (who make all their purchases from us.supersmart.com and thus do not receive our monthly printed mailings, but our newsletter). Hence, the maximum total discount is 30%.
Program discounts cannot be combined with other existing discounts (commercial, professional, clearance, special promotions...). Amounts spent and accrued on products with other discounts are not eligible for this loyalty program.
Earned discounts remain valid for the duration of the loyalty program.
Your cumulative total only takes into account orders for which payment has been received (for example, in the case of a check order, it will be upon receipt of the check).
Purchases made through subscription are added to your loyalty program’s cumulative total. However, discounts do not accumulate and only the subscription discount applies.
When an order elevates your discount band to the next level, the increased discount rate will not apply to that order but to the next. For example, when an order brings the cumulative purchase value to $1,000 or more, the 15% discount rate will apply to subsequent orders and when all previous orders have been paid.
Customers can check their account status (cumulative totals and discount rate) at us.supersmart.com, by logging-in and clicking on ‘My Account’, followed by ‘Loyalty Program / Referral’, or by telephone at +1 (786) 522-3907.
Customers who have reached 25% off form the us.supersmart.com, VIP Club. They benefit from special advantages, including private sales.

If my Supersmart account is inactive for a long period of time, will I still benefit from my loyalty program?

Of course! As long as you are a Supersmart member and are part of our Loyalty Program, you will benefit from its advantages.

If you have any questions regarding the program, please do not hesitate to contact us or read our FAQ!

SuperSmart® reserves the right to modify or terminate the loyalty program at any time.
SuperSmart® will make all reasonable efforts to give its customers notice should it decide to end the program.
SuperSmart® disclaims any responsibility, pecuniary, legal, or otherwise, for such modification or termination of the program.
This loyalty program (and the calculation of amounts spent) went into effect on November 8, 2005.