Our main distribution center is in Fort Lauderdale. Our administrative and customer service departments are based in Miami. This set-up guarantees us flexibility and reliability.
We deliver our natural supplements throughout the United States, Mexico, and Canada.
Shipping costs vary depending on the country to which you have your order delivered, as well as on its price. Please refer to the table below:
| Country of destination - Carrier | Orders below $25 | Orders over $25 | Orders over $60 | Orders over $150 | Approximate delivery times in business days* |
| USA - USPS | $5.50 | Free | 3 to 5 days | ||
| USA - UPS | $7 | Free | 3 to 5 days | ||
| Canada | $12 | Free | 4 to 10 days | ||
| Mexico | $15 | 4 to 10 days | |||
* Orders paid for by credit or debit card are processed the same day when placed before 4.00pm (EST). Those paid for by bank transfer are processed on the day funds are received. Delivery times vary between countries. In the US, orders are delivered by USPS and UPS and only DHL for other countries. You will receive an email with your tracking number so that you can follow the progress of your package.
** Be careful: Customers are responsible for customs fees, which may vary (Canada & Mexico). You will be notified by DHL of these fees once your shipment clears customs. DHL will not release your parcel until these fees are paid in full.
*** Be careful: SuperSmart is not responsible for the loss or the hold of a box by the Mexican customs due to the unpredictable character of the event.
We ship with USPS or UPS depending on location. However, depending on the price of your order and the location it is delivered to, shipping costs can vary.
The shipping of your order depends on where you want it to be delivered and on the carrier. Here are our estimates:
| Country of destination - Carrier | Approximate delivery times in business days* |
| USA - USPS | 3 to 5 days |
| USA - UPS | 3 to 5 days |
| Canada | 4 to 10 days |
| Mexico | 4 to 10 days |
*Orders paid for by credit or debit card are processed on the same day when placed before 4.00pm (EST). Those paid for by bank transfer are processed on the day funds are received.
Delivery times vary between countries. In the US, orders are delivered by USPS and UPS and only DHL for Canada and Mexico. You will receive an email with your tracking number so that you can follow the progress of your package.
6 Hours
Excellent customer service, congratulations! I had an issue with some pills I ordered that were incorrect. I got the refund. This is a real proof of the seriousness of in every way. Thank you!
BUISSON Laurence
1 Days
I received the product in a timely manner and in good shape.
Vickie
3 Days
Variety of products available
Edward P
7 Days
Thank you for my order. A friend told me this is the right calcium supplement for my needs….and you have it!
Lilia Williams
9 Days
I have been taking ParActin for several years. I started with a combination of ParActin and Turmeric that I purchased at Costco. When they stopped carrying this, I, of course, stopped taking it. I didn't feel as well and searched out ParActin and paired it together with a turmeric/curcumin supplement. I feel better and it helps aches and pains recover quicker.
Linda
9 Days
Products that work
William Hegel
10 Days
Product arrived in a timely fashion and in good condition.
NELSON Jerry
11 Days
Quick delivery. Giving product 90 days to see if there are any positive changes. Starting days 31-60
Bob L
15 Days
Easy to order products
Edward P
19 Days
The product arrived on time and appears to be what I ordered (i do not perform any tests outside of my own experience). I have used this Bacillus Subtills for quite over a year, and I am convinced of it's contribution to my microbiome. The product and business model work well.
Lisa
20 Days
All the supplements are of great quality and they have almost anything you could need
kirstin Torres
20 Days
Easy to order, fast
Sissy Lawson
23 Days
What luck to come across such a clean brand! No bad ingredients in these and a reasonable price for what we're getting.
Bindi S
25 Days
The best supplement for hyperpigmentation or melasma. I have struggled with melasma and hyperpigmentation for 10 years. I have tried everything, including lasers. Nothing really worked except this!
NS
27 Days
Great source for high quality supplements
Vikki L