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Delivery

Our main distribution center is in Fort Lauderdale. Our administrative and customer service departments are based in Miami. This set-up guarantees us flexibility and reliability.

We deliver our natural supplements throughout the United States, Mexico, and Canada.

Shipping costs vary depending on the country to which you have your order delivered, as well as on its price. Please refer to the table below:

Country of destination - Carrier Orders below $25 Orders over $25 Orders over $60 Orders over $150 Approximate delivery times in business days*
USA - USPS $5.50 Free 3 to 5 days
USA - UPS $7 Free 3 to 5 days
Canada $12 Free 4 to 10 days
Mexico $15 4 to 10 days

* Orders paid for by credit or debit card are processed the same day when placed before 4.00pm (EST). Those paid for by bank transfer are processed on the day funds are received. Delivery times vary between countries. In the US, orders are delivered by USPS and UPS and only DHL for other countries. You will receive an email with your tracking number so that you can follow the progress of your package.

** Be careful: Customers are responsible for customs fees, which may vary (Canada & Mexico). You will be notified by DHL of these fees once your shipment clears customs. DHL will not release your parcel until these fees are paid in full.

*** Be careful: SuperSmart is not responsible for the loss or the hold of a box by the Mexican customs due to the unpredictable character of the event.

We ship with USPS or UPS depending on location. However, depending on the price of your order and the location it is delivered to, shipping costs can vary.

The shipping of your order depends on where you want it to be delivered and on the carrier. Here are our estimates:

Country of destination - Carrier Approximate delivery times in business days*
USA - USPS 3 to 5 days
USA - UPS 3 to 5 days
Canada 4 to 10 days
Mexico 4 to 10 days

*Orders paid for by credit or debit card are processed on the same day when placed before 4.00pm (EST). Those paid for by bank transfer are processed on the day funds are received.

Delivery times vary between countries. In the US, orders are delivered by USPS and UPS and only DHL for Canada and Mexico. You will receive an email with your tracking number so that you can follow the progress of your package.

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