Orders
Don’t worry! We send status updates by email right after you place an order, and we notify you as soon as it is on its way! You will simply have to click on the link that will take you to the tracking of your package on the website of the distribution platform that handles your order and that will keep you informed of its status.
If you cannot find our order confirmation and updates, you can check your spam emails, maybe they got lost there!
Verify your order receipt in order to make sure the product is not on backorder. If a product is missing, you can check your email confirmation in case the different products you ordered were not delivered in the same package. If it is not, please contact us and we will reconcile your order.
Once an order is placed, it is not possible to make changes or cancel it simply because we always try to process orders as fast as we can so that you receive your package as quickly as possible.
However, if you have not confirmed payment yet, please check your contact details and review your order because you only have 30 minutes to make any changes after this point. Still, know that you are free to return all or part of your order without restriction, within one year upon receipt.
Note that except for mistakes from our services, freight costs always remain at customers’ expense.
You can see the orders you have previously placed if you have a SuperSmart customer account. To access it, log in to your account and click on your name in the upper right corner.
Then, in the “My Account" section, click on “Orders" to view your order history.
Know that with a SuperSmart customer account, you can also select products and place them in your wishlist, see your invoices, and use gift vouchers.
Yes, we have an auto-delivery program. With auto-delivery, you save 8% on top of your usual discounts on each delivery.
We make every effort to ensure your orders are delivered in perfect condition. Unfortunately, we cannot prevent packages from eventually being damaged during shipment. That is why we make ourselves available to answer any call regarding a damaged or wrong order.
You can contact us and we will try our best to replace the damaged product or ship the right item to you as quickly as possible!
Any questions?
Phone Number
+1 (786) 522-3907
From 9 am to 6 pm (EST)
2 Days
A Product worth waiting for when not…
A Product worth waiting for when not available and then arriving as a surprise!
DOMINIC
3 Days
On time shipping
On time shipping
GEORGE Verne
5 Days
Ordering was easy and the product was…
Ordering was easy and the product was delivered with no problems. Appreciated that I was notified when it would arrive. Thanks!
MascarC
11 Days
Great customer service - responsive …
I ordered from them and my item was unavailable for sometime. I was super happy when they reactivated my order and shipped my item which arrived very quickly. Great customer service.
Ruth Rueter
12 Days
Super fast shipping
Super fast shipping
Donald Borling
15 Days
Reputable companysearch and the number of…
The research and the number of selection of products.
NAKHJAVAN Shervin
28 Days
The Anti Aromatase is a great product
The Anti Aromatase is a great product. You just need to have constant inventory. Recently this product has been out of stock.
GEORGE Verne
29 Days
Great help on chat
Great help on chat. Knowledgeable and friendly.
Jason Argos
33 Days
Customer service was fast and friendly.
Customer service helped to stop the transaction process of the subscription. I appreciated that.
Greenie
33 Days
I order here due to the high quality of…
I order here due to the high quality of the products and the quick delivery of items - thank you
Barbara J
35 Days
SuperSmart's Eye Pressure supplements: highly recommended!
I purchase SuperSmart's Eye Pressure supplements regularly for over 5 years, and gotta say they are truly a wonderful product for my Glaucoma. Highly recommended if you have eye pain from your Glaucoma.
D. Martinez
39 Days
Quick service
Quick service
MONELL
40 Days
Speedy service.
Speedy service.
ROSENTHAL Marvin
43 Days
Clear website- Efficient
Clear website. Excellent search engine and fast delivery!
Mohamad Hussein
46 Days
They have great products.
They have great products.
Vickie
