Orders
Don’t worry! We send status updates by email right after you place an order, and we notify you as soon as it is on its way! You will simply have to click on the link that will take you to the tracking of your package on the website of the distribution platform that handles your order and that will keep you informed of its status.
If you cannot find our order confirmation and updates, you can check your spam emails, maybe they got lost there!
Verify your order receipt in order to make sure the product is not on backorder. If a product is missing, you can check your email confirmation in case the different products you ordered were not delivered in the same package. If it is not, please contact us and we will reconcile your order.
Once an order is placed, it is not possible to make changes or cancel it simply because we always try to process orders as fast as we can so that you receive your package as quickly as possible.
However, if you have not confirmed payment yet, please check your contact details and review your order because you only have 30 minutes to make any changes after this point. Still, know that you are free to return all or part of your order without restriction, within one year upon receipt.
Note that except for mistakes from our services, freight costs always remain at customers’ expense.
You can see the orders you have previously placed if you have a SuperSmart customer account. To access it, log in to your account and click on your name in the upper right corner.
Then, in the “My Account" section, click on “Orders" to view your order history.
Know that with a SuperSmart customer account, you can also select products and place them in your wishlist, see your invoices, and use gift vouchers.
Yes, we have an auto-delivery program. Save 15% on every refill when you subscribe to 1 or 2 items with Subscribe & Save. Save 20% on every refill when your Subscribe & Save delivery includes 3 or more items — whether the same product or a mix of different ones.
Example: You’ll save 20% if your delivery includes 3 bottles of the same supplement, or 2 of one product plus 1 of another, or 3 different products.
Subscribe & Save applies to as many eligible products as you wish — mix and match your favorites with no limits.
Easily adjust delivery frequency (from once every month to once every 6 months), change quantities (from 1 to 50 bottles), or cancel anytime with no hassle.
Your discount is automatically adjusted based on the number of active Subscribe & Save products you have. If you already have 1 or 2 subscriptions, your 20% discount will be applied automatically and shown at checkout.
We make every effort to ensure your orders are delivered in perfect condition. Unfortunately, we cannot prevent packages from eventually being damaged during shipment. That is why we make ourselves available to answer any call regarding a damaged or wrong order.
You can contact us and we will try our best to replace the damaged product or ship the right item to you as quickly as possible!
Any questions?
Phone Number
+1 (786) 522-3907
From 9 am to 6 pm (EST)
17 Hours
Excellent quality
Excellent quality, I can usually tell the difference when I get other cheaper brands that are not as good. Supersmart is my first choice
MMA TUBE
3 Days
Like the product
Like the product. The bottle design is too bland.
JENKINS Rose
9 Days
Super easy and great communication
Super easy and great communication
Greg Maurer
13 Days
Cured my blood sugar issues with correct diet and almost no sugar.
Ordering was very easy and it was here within a day or two. But the best thing of all is that it fixed my blood sugar problems. I was sweating throughout the night. I had almost completely stopped sugar , which definitely helped, but I was still having sweats and this product here solved that problem. It took me years to figure it this out. I hope this helps somebody.
Rickey Matlock
17 Days
I was impressed by the patience of the representative who helped me!
I was having a very hard time trying to set up my account with them and they were very helpful and patient to get it done for me! And I was impressed by all the information they provided about the product I was purchasing!
Rebecca M.
17 Days
Super Smart Choices
I have been a customer for a few years.I have learned many things about the supplements Super smart sells. It helps me make better choices from their vast inventory of supplements. The prices are reasonable, with frequent sales. Also, website is user friendly & I receive my products in just a few days. Great company !!!
Mchael Montalbano
18 Days
Very fair price and free shipping
Very fair price and free shipping. Arrived in a timely manner.
FLORES Jorge
21 Days
It was great
It was great
GEORGE Verne
24 Days
Found exactly what I was looking for…
Found exactly what I was looking for already made my first batch of yogurts all is working great! Shipping email notices letting me know tracking number, etc. all around a good deal
CROCKER John
25 Days
Good products and fair prices.
Good products and fair prices.
John Devere
30 Days
Excellent products.
Excellent products. Fast delivery and good customer’s service
BUISSON Laurence
34 Days
Very good product and fabulous service.
Very good product and fabulous service.
LUGO Luz
40 Days
Exceed expectations
Exceed expectations
GEORGE Verne
43 Days
Excellent product
Excellent product , exceptionally efficient process and no pushy sales . Transparency of product origin ,ingredients, quality & description evidence based . Information. User friendly website . easy membership , onboarding & off . EXCELLENT Prices no gimmicks Fast delivery & correct . So glad I found this company .
BEAVERS SANCHEZ Tencia
46 Days
Customer service is excellent.
Customer service is excellent.
Jill