Orders
Don’t worry! We send status updates by email right after you place an order, and we notify you as soon as it is on its way! You will simply have to click on the link that will take you to the tracking of your package on the website of the distribution platform that handles your order and that will keep you informed of its status.
If you cannot find our order confirmation and updates, you can check your spam emails, maybe they got lost there!
Verify your order receipt in order to make sure the product is not on backorder. If a product is missing, you can check your email confirmation in case the different products you ordered were not delivered in the same package. If it is not, please contact us and we will reconcile your order.
Once an order is placed, it is not possible to make changes or cancel it simply because we always try to process orders as fast as we can so that you receive your package as quickly as possible.
However, if you have not confirmed payment yet, please check your contact details and review your order because you only have 30 minutes to make any changes after this point. Still, know that you are free to return all or part of your order without restriction, within one year upon receipt.
Note that except for mistakes from our services, freight costs always remain at customers’ expense.
You can see the orders you have previously placed if you have a SuperSmart customer account. To access it, log in to your account and click on your name in the upper right corner.
Then, in the “My Account" section, click on “Orders" to view your order history.
Know that with a SuperSmart customer account, you can also select products and place them in your wishlist, see your invoices, and use gift vouchers.
Yes, we have an auto-delivery program. With auto-delivery, you save 8% on top of your usual discounts on each delivery.
We make every effort to ensure your orders are delivered in perfect condition. Unfortunately, we cannot prevent packages from eventually being damaged during shipment. That is why we make ourselves available to answer any call regarding a damaged or wrong order.
You can contact us and we will try our best to replace the damaged product or ship the right item to you as quickly as possible!
Any questions?
Phone Number
+1 (786) 522-3907
From 9 am to 6 pm (EST)
8 Days
We ordered the SuperSmart for nerve…
We ordered the SuperSmart nerve supplement and it actually works as it offers relief for foot pain. Very happy that we decided to give it a try.
Suzanne Poyer
11 Days
very good products
very good products. always receive items in timely manner. enjoy doing business with superSmart.
HOGANSON Mark
22 Days
First bottle has been finished
First bottle has been finished. 2 bottles remaining for 3 month time frame trial as recommended
CORCORAN Pamela
27 Days
repeat customer
recommended by my doctor. easy to create an account. Discounts and specials are appreciated. packaging and delivery is dependable. Capsules easy to digest. I've had some some capsules and tablets that are broken inside their bottles.
Kokee
31 Days
Order was shipped on time and packaged…Wonderful Jobs!
Order was shipped on time and packaged excellently.
DMHoge
37 Days
great products and prices
great products and prices
Marie
43 Days
Easy to navigate site
Easy to navigate site, had what I was searching for, good price. easy order-check out
James Tucker
49 Days
My skin is clearing up nicely!
Pretty good for my skin so far.
Christian
52 Days
The new packaging is excellent
The new packaging is excellent - finally! No more squashed boxes and torn envelopes.
GORAN
53 Days
Great Product
Great Product
Larry Garrett
57 Days
Quick shipping
Quick shipping; good price. No issues!
Mary McCarty
58 Days
Thr product is very good and is helping…
Thr product is very good and is helping me on my health. Then is always on time
LUGO Luz
61 Days
Buying was fine
Buying was fine. I had problems with the website not recognizing my login info, and had to call to get it fixed. Other than that, everything was good.
David S. Clark
61 Days
Your super maca and super ginseng are…phenomenal
Your super maca and super ginseng are phenomenal supplements that compliment each other when taking them together. Fantastic feeling of well-being and lots of mid day energy without the crash.
Keith Mason
64 Days
I have had amazing results with every…
I have had amazing results with every supplement I've purchased. I am extremely satisfied with this company
kirstin Torres