Do you have a question about a SuperSmart supplement? Or a query about an order? Before you contact our customer service, why not see if the answer you're looking for is included in this list of frequently-asked questions!
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Frequently asked questions
Don’t worry! We send status updates by email right after you placed an order, and we notify you as soon as it is on its way! You will simply have to click on the link that will take you to the tracking of your package on the website of the distribution platform that handles your order and that will keep you informed of its status.
If you cannot find our order confirmation and updates, you can check your spam emails, maybe they got lost there!
At Supersmart, product quality is our one of our absolute priorities. If you change your mind, or are not entirely satisfied with a product, you are free to return all or part of your order without restriction, within one year upon receipt. Depending on your request, we will replace the product(s) in your order, or we will credit your customer account with its purchase amount.
- Products based solely on science, in forms and at doses proven to be effective.
- Cutting-edge supplements often unavailable elsewhere; and always the newest products in the sector. If you’re looking for an original and effective nutritional supplement and you can’t find it at Supersmart, you’ll struggle to find it anywhere else... And if you believe we’re missing something important, send us your suggestion and if we take it up, we’ll reward you for your idea!
- An anti-aging range that is innovative, comprehensive, and truly unique to us.
- Essential basic products that should be part of everyone’s supplementation regime; powerful and complete multivitamins, essential fatty acids, gastro-resistant probiotics, vitamins D3, and MK-7, all at effective doses and in their best forms to guarantee maximum bioavailability.
- An extensive choice of probiotics among the best on the market; lyophilization, gastro-resistant capsules, demanding selection of strains... Nothing is left to chance so that you can benefit from very high-quality final products.
Our main distribution center is in Fort Lauderdale. Our administrative and customer service departments are based in Miami. This set-up guarantees us flexibility and reliability.
Our rule of thumb is no allergens, and the only exception is justified and flagged up. We use the minimum number of excipients, which are always listed in the ‘other ingredients’ section of our nutritional information. However, those excipients are entirely natural!
However, many food allergies actually concern very common products such as eggs, milk, shellfish, nuts (almonds, hazelnuts, cashews...), etc. That is why we systematically mention their presence in our supplements.
When we develop a product, neither the cost price nor the retail price enter the equation. We use the same ingredients as those validated in scientific studies, in the same forms, and at the same doses. We use delivery systems guaranteed to provide the highest bioavailability. We then apply profit margins in line with industry standards and never manipulate the retail price.
Any questions?
Phone
+1 (786) 522-3907
From 9 am to 6 pm (EST)
16
Reasonable prices for great products…
Reasonable prices for great products and customer service for over 8 years now.
Ervin Mikell
1 Days
Timely deviled and quality products.
Timely deviled and quality products. Thank you
VIGLIONE Andrew
2 Days
The price and availability
The price and availability
Ana Muro Art
3 Days
It works!!The product lactobacillus reuteri…
The product lactobacillus reuteri (limosilactobacillus reuteri) works! The delivery arrived on time.
RILEY Richard
3 Days
great
Shipping and received on time
SHERMAN Eleanor
9 Days
quick delivery
quick delivery, trusted source
Dr. Nisha
9 Days
LOVE SUPERSMART
LOVE SUPERSMART. THEY HAVE VERY INNOVATIVE FORMULAS!
MCDOUGAL Brad
9 Days
Great prices from repeat purchases
Great prices from repeat purchases, quality products.
Larry
10 Days
Great selection and fast shipping
Great selection and fast shipping. My only issue is that many of their supplements have soy, so make sure to check the list of ingredients.
Bertha McIntyre
13 Days
Received the product quickly
Received the product quickly. First order. And first time trying this product. They advised on shipping details.
Linda
16 Days
Easy-to-use website
Easy-to-use website. Concerned about prompt delivery. Everything arrived as promised. This has been my fourth purchase from Supersmart.
Diane
16 Days
I'm taking BPC-157 for torn rotator…
I'm taking BPC-157 for torn rotator cuff. I feel fantastic!
Kari
17 Days
Quick Response
Very Quickly to renew my order .
THOMAS Robert
19 Days
Great quality supplements
Great quality supplements! Orders arrive in a timely manner and customer service is all about the customer if there's any issues!! So glad I found this company and refer them all the time to others!
Buyer
19 Days
Excellent supplements
Excellent supplements, clear website with important and useful information for each product (benefits, composition, studies made…) Fast and easy delivery. I have been a customer for year, and still trust Supersmart as the best.
BUISSON Laurence