Do you have a question about a SuperSmart supplement? Or a query about an order? Before you contact our customer service, why not see if the answer you're looking for is included in this list of frequently-asked questions!
At Supersmart, product quality is our one of our absolute priorities. If you change your mind, or are not entirely satisfied with a product, you are free to return all or part of your order without restriction, within one year upon receipt. Depending on your request, we will replace the product(s) in your order, or we will credit your customer account with its purchase amount.
When we develop a product, neither the cost price nor the retail price enter the equation. We use the same ingredients as those validated in scientific studies, in the same forms, and at the same doses. We use delivery systems guaranteed to provide the highest bioavailability. We then apply profit margins in line with industry standards and never manipulate the retail price.
Our main distribution center is in Fort Lauderdale. Our administrative and customer service departments are based in Miami. This set-up guarantees us flexibility and reliability.
Don’t worry! We send status updates by email right after you placed an order, and we notify you as soon as it is on its way! You will simply have to click on the link that will take you to the tracking of your package on the website of the distribution platform that handles your order and that will keep you informed of its status.
If you cannot find our order confirmation and updates, you can check your spam emails, maybe they got lost there!
Our rule of thumb is no allergens, and the only exception is justified and flagged up. We use the minimum number of excipients, which are always listed in the ‘other ingredients’ section of our nutritional information. However, those excipients are entirely natural!
However, many food allergies actually concern very common products such as eggs, milk, shellfish, nuts (almonds, hazelnuts, cashews...), etc. That is why we systematically mention their presence in our supplements.
Creating a customer account on Supersmart’s website gives you multiple advantages! First, you can see your past and current orders; an asset if you want to keep track of your commands or if you want to buy something you already bought but cannot remember what it is. Note that you also have access to all your invoices.
1 Days
Great choices with noted benefits.
Larry
4 Days
Great Product BPC157 with always on time service!
Wm Still
6 Days
Supersmart is a reliable company. I know my product will arrive, and I am always charged exactly as ordered. Supersmart carries high-quality supplements. My last package, the Mastic Gum package is badly deformed from the shipment, but I checked inside and the content is preserved in tact.
Diane
7 Days
Fast Shipping ........... TY
SCOTT Mark
7 Days
Fantastic products with quick shipping. I ordered the epitalon and received it promptly. I’ve been using it for a week now and feel like I’m getting better sleep, I would recommend SuperSmart products.
BECK Michael
12 Days
They have a large variety of supplements all at decent prices. Their shipping is fast. Have not had to contact them for any reason.
philip errichiello
12 Days
Good products !
HOFFMANN Richard
15 Days
Product availabile, fast shipping, and good pricing, whats mot to like...
John
18 Days
Great product at a good price
Peter
21 Days
Great sale price on one of my favorite supplements; rapid delivery too.
Vicki Bryant
23 Days
Good follow up after purchase
CHEUNG Yim L
23 Days
Always on time
RICHARD
308 Days
Productos excelentes Entrega a tiempo
VINAS Marta Noemi
308 Days
Productos excelentes Entrega a tiempo
VINAS Marta Noemi
308 Days
Productos excelentes Entrega a tiempo
VINAS Marta Noemi